Tenant administration

If you are a platform administrator, see the operator guide's Tenants: Settings, Suspend and Disconnect chapter for the full workflow. That page is visible only to platform administrators.

Platform → Tenants is a cross-workspace administration screen for reviewing tenant usage, editing per-tenant limits, and suspending, unsuspending, or force-disconnecting a tenant's live FIX sessions. Only a signed-in identity with the PlatformAdmin role can open it; ordinary session read or write access does not grant access.

As a tenant user you cannot open this screen, but the actions and limits a platform administrator sets here are visible from inside your own workspace:

• A suspended workspace has its FIX logons rejected and its API requests refused with 403 until a platform administrator unsuspends it. Unsuspending does not reconnect anything; your initiator logs on again itself.
• Force-disconnect all logs out and disconnects every live FIX session in the workspace immediately without suspending it, so your initiator can log straight back on.
• The Enabled toggle under load testing is what makes the Load test section appear on a session's Traffic page.
• The outbound rate cap shapes both directions: outbound messages wait for capacity, and inbound messages beyond it receive a Business Message Reject. When the daily outbound budget is exhausted, the simulator sends a Business Message Reject where it can and logs the session out; the usage counter resets at UTC midnight.
• The routing and order-lifecycle settings on your Global Settings page can also be changed by a platform administrator from this screen.

Updated 2026-09-25 · Edit on GitHub